1What should I do if I need your assistance?
Please follow the steps below to save time and quickly get in touch with us:
Take a picture or a video of the issue.
Send it to the email address
Clearly state the problem you're having.
2Do you offer customer support on holidays?
Weekend support is available if you specify "Urgent" in your email.
3Where is your outlet?
We do not have any outlets. We sell jewellery online
4What should I do if I have questions about a product?
Call or WhatsApp us at 03452063784 if you'd like. You can also DM us on our Facebook or Instagram pages. We are here for you at all times.
5How can I revoke my shipment?
Send us an email at [email protected] or give us a call on WhatsApp at 03353459239 if you want to cancel your order.
6Do you provide quality packaging?
Yes, we do offer our customers high-quality packaging. To provide long-term protection for your item
7If I don't like your jewellery, do you offer refunds?
There is no refund policy.